FAQ

Returns and exchanges

If you are not totally satisfied with your purchase, please return the item(s) in its unused, unwashed, unworn and original condition along with the tags, packaging and return/exchange form within 7 days of the purchase date for a refund or exchange providing that the item is still available. You will be contacted if the item in exchange is out of stock. Merchandise received after 7 days will not be accepted.

 

Method of Payment/ Credit Card

We use Paypal for our payment processing. Paypal allows you to pay with all major credit cards.

You don’t have to have a Paypal account to buy.

     Official PayPal Seal

 

Website Security

All purchase transactions use the latest encryption technology (Secure Sockets Layer/SSL) to ensure that the personal information our online shoppers provide to us is safe and secure.

 

Shipping Information

All orders will be shipped within 1-3 business days after placing the order If the item is in stock. Most packages are shipped on the same day if the order was placed before 3:00PM EST Monday – Friday.  All items are shipped USPS with delivery confirmation. International shipping is available. For U.S. orders, delivery time is usually 3-4 days

 
Shipping Rates

Rates depend on how many items you have ordered and the total weight. During the ordering process, you will see the actual shipping rate for your order.

 

Where's my order

After your order has been shipped, you will receive two emails.  The first email you receive is order confirmation, 2nd email you receive is shipment status. You will receive a tracking number within the email.